Shipping policy

ATELIER H

Last Updated: 5 November 2026

At Atelier H, every order is carefully prepared and packed before making its way to you. Here's everything you need to know about our shipping and delivery process.

1. ORDER PROCESSING

  • Orders are processed within 1–3 business days after successful payment.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is dispatched, you will receive a shipping confirmation with tracking details.

2. SHIPPING & DELIVERY TIMELINES

  • Standard delivery within India generally takes 5–7 business days after dispatch.
  • Delivery timelines may vary depending on your location, courier services and unforeseen circumstances.
  • Remote locations may require additional delivery time.

3. SHIPPING CHARGES

Applicable shipping charges, if any, will be displayed at checkout before payment.

4. ORDER TRACKING

Once dispatched, you will receive tracking details through your registered email or mobile number. You can use these details to follow your shipment.

5. DELIVERY DETAILS

Please ensure that your shipping address, PIN code and contact number are accurate at checkout.

Atelier H cannot guarantee delivery if incorrect or incomplete information is provided. If you need to update your address, please contact us before your order is dispatched.

6. DELAYS & DELIVERY ISSUES

While we strive to deliver every order within the estimated timeline, delays may occur due to weather conditions, courier disruptions, public holidays or other circumstances beyond our control.

If your order is delayed, please contact our customer support team for assistance.

7. DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective or contains an incorrect product, please notify us within 48 hours of delivery.

Please share your order details and clear photographs of the product and packaging so we can review the issue and assist you with an appropriate resolution.

8. CONTACT US

Email: Huda@atelierH.store
Privacy & Grievance Officer: Huda Siddiqui Khan

Contact details: +91 9004676671