Refund policy

At Atelier H, we want you to love what you receive.

• Returns and exchanges are accepted within 7 days of delivery.
• Products must be unused, unworn and returned in their original packaging, with all tags and accessories intact.
• Products showing signs of wear, use, damage or alteration will not qualify for a change-of-mind return or refund.
• All returns are subject to quality inspection and approval.
• Refunds, where applicable, will be processed to the original payment method after inspection.
• Exchanges are subject to product availability.
• Return shipping for change-of-mind returns will be borne by the customer.
• For damaged, defective or incorrectly delivered products, please contact us with your order details and supporting photographs so we can arrange an appropriate resolution.
• Orders may be cancelled before dispatch by contacting customer support.

Nothing in this policy limits your rights under applicable Indian consumer protection laws.